A non refundable 50% deposit is required before an order is placed with the designer and the remaining balance must be paid in full before any dresses can be handed over to the customer. Should the order be cancelled by the customer once the order is placed with The Bridesmaids Stylist the deposit will not be refunded. If any items is faulty or defected in any way, an investigation shall take place in which the order will be rectified or a replacement will be given.