FAQ

Are you an authorized retailer of the Bridesmaids dresses on your website?

The Bridesmaids Stylist is an authorize retailer of all of the designs featured on our website. All of our dresses are 100% genuine and ordered from the actual designer.

Which brands do you stock?

The Bridesmaids Stylists stocks the following brands; Watters & Wtoo.

What is the delivery time for orders?

We always advise customers to order as far in advance as possible – 6 months being the preferred timescale to ensure enough time is left for any necessary alternations to the dresses. However, our dresses are normally delivered within a 12week timescale.

Collection/Delivery in Person/Postage?

Once the dresses are received by The Bridesmaids Stylist the point of contact will be notified by email or phone. The customer can collect the dresses from The Bridesmaids Stylist or request the dresses to be posted. Postage is £15.00 per box which can contain 2 dresses to any address within the UK. If you require delivery outside of the UK please contact is directly and we will give you a customised quote.

When should I order?

Please place your order as far in advance of your wedding date as possible. This will allow plenty of time for production and shipping. It also allows you time for any alternations that are necessary.

What is your returns policy?

A non-refundable deposit is required before an order is placed with the designer and the remaining balance must be paid before the dresses leave The Bridesmaids Stylist. Should the order be cancelled by the customer once the order is placed with The Bridesmaids Stylist the deposit will not be refunded. Orders are non-refundable. If an item is faulty or defected in any way, an investigation shall take place in which the order will be rectified or a replacement given.

How do I decide what size to order?

The Bridesmaids Stylist does not offer a made to measure/bespoke service. Any measurements taken of the bridesmaid by The Bridesmaids Stylist or provided to The Bridesmaids Stylist by the customer are for the purposes of allowing The Bridesmaids Stylist to order the closest available size dress from the designer’s size chart. The Bridesmaids Stylist advises that you should allow for additional budget to pay for any alternations to any dresses ordered.

Faulty Items

Any issues with the quality of the bridesmaids dresses supplied must be notified immediately before they leave The Bridesmaids Stylist. Once the dresses are handed over The Bridesmaids Stylist can take no responsibility to any discrepencies in the quality of the dresses.